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Distributor Satisfaction Survey
Suncor Stainless Distributor Satisfaction Survey
Distributor Name
Your Name
Email
Suncor Marketing Assistance
1. How easy is it to find the information you are looking for on our website?
Very Easy
Easy
Fair
Somewhat Difficult
Very Difficult
2. How would you rate your overall satisfaction with Suncor's communications regarding new products, company updates, policy updates, etc.
Excellent
Good
Average
Somewhat Poor
Very Poor
3. How would you rate your overall satisfaction with Suncor's marketing in support of your business? How can we improve?
Excellent
Good
Average
Somewhat Poor
Very Poor
How can Suncor's marketing programs better support your business goals?
Suncor Customer Service
4. How easy is it to communicate and receive assistance with customer service issues?
Very Easy
Easy
Fair
Somewhat Difficult
Very Difficult
5. How would you rate your overall satisfaction with your Suncor's customer service experience?
Excellent
Good
Average
Somewhat Poor
Very Poor
6. How would you rate product knowledge of Suncor's customer service and sales personnel?
Excellent
Good
Average
Somewhat Poor
Very Poor
7. How would you rate our online training provided for your sales/customer service team?
Excellent
Good
Average
Somewhat Poor
Very Poor
N/A
8. How would you rate the support provided by our outside representatives in your area?
Excellent
Good
Average
Somewhat Poor
Very Poor
N/A
How can our customer service and sales efforts better support your business goals? How can we improve?
Suncor Products and Services
9. What is your level of satisfaction with Suncor stock product's quality and availability?
Excellent
Good
Fair
Somewhat Poor
Very Poor
10. What is your level of satisfaction with Suncor's capabilities to produce custom products?
Excellent
Good
Fair
Somewhat Poor
Very Poor
N/A
11. How would you rate your overall satisfaction with Suncor's logistics and delivery?
Excellent
Good
Fair
Somewhat Poor
Very Poor
12. How would you rate your overall satisfaction with Suncor product support?
Excellent
Good
Fair
Somewhat Poor
Very Poor
How can Suncor Stainless products and services better support your business goals? How can we improve?
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